Obamacare (c) Desert Rose Creations / Family Survival Protocol 2013
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November 2, 2013 at 7:41 pm
Justin
Hadley logged on to HealthCare.gov to evaluate his insurance options
after his health plan was canceled. What he discovered was an apparent
security flaw that disclosed eligibility letters addressed to
individuals from another state.
“I was in complete shock,” said Hadley, who contacted Heritage after becoming alarmed at the breach of privacy.
Hadley,
a North Carolina father, buys his insurance on the individual market.
His insurance company, Blue Cross Blue Shield of North Carolina,
directed him to HealthCare.gov in a cancellation letter he received in
September.
After multiple attempts to access the problem-plagued
website, Hadley finally made it past the registration page Thursday.
That’s when he was greeted with a downloadable letter about eligibility —
for two people in South Carolina. (Screenshot below.)
The
letter, dated October 8, acknowledges receipt of an application to the
Health Insurance Marketplace and the eligibility of family members to
purchase health coverage. The letter was addressed to Thomas Dougall, a
lawyer from Elgin, SC.
Hadley shared a screenshot and copy of the letter with redacted personal information.
Hadley
wrote to Heritage on Thursday night and also contacted the U.S.
Department of Health and Human Services, which administers
HealthCare.gov, as well as elected officials in his state. He has yet to
hear back from HHS, even though HealthCare.gov still displays the
personal information of the South Carolina residents on his account.
Hadley
reached out to Dougall on Friday to notify him of the breach. Dougall,
who spoke to Heritage this evening, said he was evaluating health care
options in early October. Dougall said he was able to register on
HealthCare.gov, but decided not to sign up for insurance.
“The plans they offered were grossly expensive and didn’t provide the level of care I have now,” he said.
Dougall said he never saw the October 8 letter until Hadley sent it to him Friday.
After
learning of the privacy breach, Dougall spent Friday evening trying to
contact representatives from HealthCare.gov to no avail; he spent an
hour waiting on the telephone and an online chat session was unhelpful.
He also wrote to Senators Lindsey Graham (R-SC) and Tim Scott (R-SC),
along with Representative Joe Wilson (R-SC).
“I want my personal information off of that website,” Dougall said.
Security Risk
Last week, the
Associated Press disclosed a government memo
revealing the “high” security risk for HealthCare.gov. Those concerns
surfaced at Wednesday’s hearing with HHS Secretary Kathleen Sebelius,
who claimed the system was secure.
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